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If your company plans to use a Dialer as part of your CATI activities via the Forsta Software, a number of additional system requirements will apply.
Note that a separate dedicated Web Service server, acting as a proxy between Forsta CATI and the dialer service, is required when using a dialer.
The following bandwidth requirements for Dialer service hosting are applied:
- A persistent connection to the Forsta platform is required;
- Interviewing involves data exchange on a page-by-page basis.
- Connection reliability is essential;
- Low latency and high quality of service
- Recommended line types:
- Leased line.
- Fiber.
- Minimum recommended connection bandwidth is 2 Mbps.
The CATI Solutions Team can provide more details about bandwidth requirements and configurations.