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Enabling Calls which Fall into Specific Quota Cells

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    Disabled calls that fall into specific quota cells can be enabled (go to Disabling and Enabling Calls for more information).

    When the Enable action is run from the Quotas tab, all interviews/calls which fall into the selected quota cells, taking into account the Action filter settings, are enabled (go to Setting Up the Action Filter for more information).

    1. Display the Quotas tab in the bottom right frame (go to Viewing and Modifying Survey Quota Settings for more information).
    2. Select the required quota cells in the grid in the Quotas tab, then right-click the selection and choose Enable Calls from the context menu.
    3. Click OK in the confirmation message to proceed.

      4. The Enable calls in selected quota cells page is displayed.

      Enabling calls in selected quota cells

      This page is similar to that used with the regular Activate, Enable and Disable operations. It shows the action summary and progress details. No additional configuration is available through this page.

    4. Check the outcome of the Enable Calls operation indicated in the Progress field. If the operation is unsuccessful, follow the instructions to activate an interview (go to Activating an Interview/call for more information).