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The Interviewer Sessions Report is a log listing all events in which interviewers belonging to the current company participated over the selected period of time. There are two event types: a working session and a break.
Normally the working session starts when the interviewer logs in to work with the CATI Interviewer Console and ends when they log out either by themselves, or when they are logged out automatically by the system, or when the supervisor logs the interviewer out manually.
Regarding the break duration, it equals the value displayed in the counter shown in the CATI Interviewer Console, starts at the moment the Console enters the Break mode, ends when the Console exits the Break mode and either switches to the working mode, or logs the interviewer out. For more information regarding the interviewer breaks refer to Taking a Break as an Interviewer.
The Interviewer Sessions report contains the following data displayed in columns:
- Interviewer - the login name of the interviewer;
- Start time (local timezone) - the start date and time of the event (in the interviewer's time zone);
- End time (local timezone) - the end date and time of the event (in the interviewer's time zone);
- Duration (hh:mm:ss) - the duration of the event in hours, minutes and seconds;
- Event - the type of the event, either a break, or a working session.
After the Interviewer Sessions report is generated and displayed, the supervisor can filter the report contents by any column shown in this report.
To generate the Interviewer Sessions report:
- Choose Reports in the Navigation menu, then choose the Interviewer Sessions Report from the drop-down list that unfolds.
- By default the report is generated for all interviewers working for the current company.
- Click Save selected in this dialog to save this setting.
- To generate a report using filters you should first enter, or select the filter value in the column header, and then press Enter or the Refresh button
in the frame toolbar. The frame contents are updated, and the report is re-generated based on the provided filter values.
- You can clear all the selected filters by pressing the Clear button in the frame toolbar. Pressing the Clear button sets the default values for all filters ("Today" value for the Start time, and empty values for all other filters) including the Interviewers filter.
This will display the Interviewer Sessions report in the CATI Supervisor window.
By default the Interviewer Sessions report displays the list of events for all interviewers logged in during the current day - "Today" option is selected in the Date column. The picture below shows the Interviewer Sessions report generated for the current day.
Figure 1 - Interviewer Sessions report generated for the current day
Optionally you can choose to generate the report for selected interviewers only.
To select interviewers click the Interviewers button on the toolbar. This will display the Select Interviewers/Groups page.
Figure 2 - Selecting interviewers to include in the Interviewer Sessions report
This dialog is described in Selecting Interviewers or Interviewer Groups.
You can filter a report by events that started during a certain day, or during a certain period, and ended during a certain day, or during a certain period. These days and periods are selected from the drop-down list in the Start time and End time column headers. All available days and periods are fixed - you cannot use a free date range.
You can filter the report by interviewers and/or by break duration values.
Note that the filter field in the Duration column header accepts only integer values - enter the value in whole minutes only.
You should click the Refresh button every time you change value of any filter to update the report contents.
Filters are reset when the button is pressed - the frame contents are refreshed and the report is updated.