Viewing Messages

An interviewer can receive messages from the supervisor in two situations:

• upon successful logging into CATI Interviewer Console;
• while working with the Console.

In case the interviewer logs in and there is a message that was sent to him while he was offline, the CATI Interviewer Console starts with the Messaging button slowly flashing in the toolbar looking like this . In case interviewer receives a message while he/she is working with the Console, the Messaging button changes the way it is described above, and also he will notice the Messaging icon and a pop-up message in the system tray. It will look somewhat like this

Figure 1 - To view the Supervisor message:

1. Either click on the Messaging button in the Interviewer Console toolbar, or click on the pop-up message when it appears in the system tray.
2. Both actions will display the Messaging dialog.



Figure 2 - The Messaging Dialog

3. The Messaging dialog will display all messages viewed by the interviewer during the current Console session. Use the scroll bar on the right side of the Messaging window to see all messages if they do not fit into the window.
4. Click OK to close the Messaging window.
5. All messages sent to an interviewer during one Console session are deleted when this session ends. Messages received during the time the interviewer was offline can be viewed after the interviewer logs back in.