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Forsta CATI Support

All the topics, resources needed for Forsta CATI.

  • Downloading the Installation Files

    Note that the download and installation procedures described herein are performed on the same machine – you should always install the CATI Console on the sam...

  • Installing the CATI Interviewer Console

    To install a new copy of CATI Console: Log on to the console PC as the PC Administrator and start the installation file download procedure (see Downlo...

  • Starting the Console and Logging In

    Start the CATI Interviewer Console application by choosing Forsta CATI Interviewer Console in the Forstagroup in the Windows Programs menu. The Station ID d...

  • Viewing Messages

    An interviewer can receive messages from the supervisor in two situations:upon successful logging into CATI Interviewer Console;while working with the Consol...

  • Viewing the List of Appointments

    The interviewer should keep an eye on the appointments the Supervisor assigns to him. This task is accomplished with the help of the Interviewer Appointments...

  • User Interface

    The CATI Console window contains a toolbar with the button set at the window top, the work area, occupying the main window space, and a status bar in the bot...

  • Logging Out and Closing the Console

    There are a number of ways the interviewer can log out of CATI Console.The interviewer can log out of the CATI Console after finishing an assigned int...

  • Running the Console in the Autopilot Mode

    You have an opportunity to run load testing to simulate the interviewing process in the real time. This is done by running the CATI Interviewer Console in th...

  • Keyboard Support

    The CATI Interviewer Console supports commands which are performed by pressing combinations of keys on your keyboard. This part of the documentation describe...

  • Interviewer Performance Statistics

    About Interviewer Performance StatisticsInterviewers are able to open a panel containing a summary of their current performance metrics displaying things lik...

  • CATI Interviewer Console QUICK REFERENCE

    Below is a short description of all options and control elements you will find in the CATI Interviewer Console interface. Please bookmark this article...