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Forsta CATI Support

All the topics, resources needed for Forsta CATI.

  • Reviewing Interviews with the Reviewer Application Module

    The CATI Supervisor provides a convenient quality control module called Reviewer which enables supervisors to review responses provided to the completed or p...

  • Creating a Review Session

    To review interviews you must first create a session in the Call Management window. A session contains a sequence of interviews that will be delivered for re...

  • Viewing Review Sessions List

    To view the list of review sessions that were created by supervisors working for the company, run the Reviewer module. This module starts in a separate brows...

  • Selecting Questions Included in the Review Session

    You can choose which questions are to be included in the review session (when you create a session the list is initially empty). All question types that are ...

  • Reviewing an Interview

    To review an interview, select the questions that are to be included in the review (go to Selecting Questions to be Included in the Review Session for more i...

  • Reviewing Questions of Different Types

    The Reviewer module allows you to edit all question types that are used in Forsta surveys, using an interface displayed in the Corrected field when you start...

  • Session Overview Page

    A Session Overview page provides you with information regarding the session properties and allows you to browse the session log. The session log lists all ac...

  • Completing an Unfinished Session

    You can complete a review session at any time. Completing a session will stop further review of any interviews included in the current session, and will mar...

  • Reopening a Completed Review Session

    You can reopen any completed review session at any time: By clicking the Reopen review link on the Session Overview page. By choosing another question set on...