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Forsta CATI Support

All the topics, resources needed for Forsta CATI.

Selecting a Survey/Interview

  • Selecting a Survey/Interview

    On successful login, depending on the interviewer's choice, the CATI Console may or may not use the dialer system in processing calls (see Starting the Conso...

  • Automatic Mode

    In this mode the interviewer is provided with interviews in the order determined by the system; the interviewer cannot alter this order.If when the interview...

  • Survey Selection Mode

    In this mode, surveys are assigned to the interviewer and he/she can choose one to work with.When the CATI Console starts in the Survey Selection mode the in...

  • Manual Selection Mode

    In this mode the interviewer is free to choose any assigned interview from any assigned survey.When the CATI Console starts in Manual Selection mode the inte...

  • Choice Mode and Dial Type

    About the Dial Type SettingWhen the Dial Type Setting has been enabled by a CATI Admin, interviewers have the ability to manage their dial type selection wit...