Note that the feature described in this article is only available if the Inbound Call processing add-on is enabled for your company.The supervisor can regis...

The CATI Supervisor module is able to handle inbound calls when it is connected to an integrated dialer which supports inbound call processing technology.Inb...

When a respondent attempts to call an interviewer, in most cases the calling respondent is not guaranteed immediate contact with the interviewer and a situat...