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Forsta CATI Support

All the topics, resources needed for Forsta CATI.

Working with Inbound Calls

  • Working with Inbound Calls

    There are several possible scenarios for managing survey projects with inbound calls. These scenarios are described in the following part of the documentatio...

  • Use Case Scenarios

    Blended Inbound/Outbound with Automatic Respondent IdentificationIn a blended Inbound/Outbound scenario interviewers are kept busy working on outbound...