Adding an IVR Setting

1. Go to the Resources tab, then choose IVR Settings.

The IVR settings (if any) are displayed. If no IVR settings have been added, the list will appear empty.

2. To add a number to the blacklist click the Add IVR Settings button on the toolbar, or right-click anywhere inside the grid in the top right frame and choose Add IVR Settings from the context menu.

The Add IVR Settings dialog opens.



Figure 1 - The Add IVR Settings dialog

Enter values in EVERY field - empty fields are not accepted.

3. On completion click Add.

The system checks the values for validity and displays warning messages if any value has an incorrect format. Assuming the settings are accepted, the set appears as a new row in the grid in the top frame.