Configuring the IVR Settings
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Viewing the IVR Settings Tab
The IVR functionality in the CATI Supervisor module allows interviews to be conducting completely or partially without human interaction. The interface allow...
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Adding an IVR Setting
Go to the Resources tab, then choose IVR Settings.The IVR settings (if any) are displayed. If no IVR settings have been added, the list will appear empty.To...
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Editing and Deleting an IVR Setting
Editing an Existing IVR SettingSelect the required row in the list and either click the Edit IVR Settings button on the toolbar, or right-click the desired ...