To monitor interviewers' and virtual IVR agents' work, go to the Navigation frame > Activity Views tab and choose the Interviewer List. The list ope...

You can select the surveys for which the list of assigned interviewers is to be displayed. To do this, either use the Survey Search form where you can search...

You can choose the interviewers or groups that are to be included in the Interviewer Activity View. To do this use the Survey Search form. Here you can also ...

In the Interviewer Console you can view the list of interviewers who have conducted at least one interview during the current day. The Interviewer performa...

You can set up alerts that give a visual indication if an interviewer parameter reaches or exceeds a critical value. You specify the parameter thresholds usi...

The CATI Supervisor module allows live monitoring of the interviewing process. As a supervisor you can see which interview questions are complet...

You can communicate with interviewers in your company using instant messages. Messages are delivered to the interviewers via the CATI Interviewer Console, so...

As a supervisor you can exchange chat messages with interviewers within CATI. You could of course use third-party messaging applications, but this would requ...

You can cancel an interview that is currently in progress. If you do this the interview will be aborted and the interviewer will be logged out. Note that a ...

The supervisor can monitor and record all the on-screen actions performed by the interviewer during the course of an interview. In addition, if an integrate...