You can modify a number of interview/call properties as required. These properties include:Extended StatusScheduled timeCall priorityShift typeIntervi...

This command is used to add a new call or modify the properties of an existing call for any existing interview.Although this command is chosen from the conte...

Using the Call Management dialog you can edit properties of any scheduled call. This operation allows modifying all properties of a scheduled call with the h...

You can modify the Extended Status of an interview, for example if you plan to repeat the interview. This is called moving a call. You can manually assign an...

You can modify the Extended Status of any interview and simultaneously run the scheduling script associated with the current survey. Note that this operation...

You can modify an interview's scheduling parameters, but before you can do this you must first “activate” the interview/call. You can then schedule the call,...

You can assign calls only to persons who are included in a number of specified groups. For example, a person who is a member of both Expert and English group...

You can change the priority of any call. This command can be executed only for the scheduled calls.Choose Scheduled in the State drop-down list to di...

You can change the shift type already assigned for a call. This command can be executed only for the scheduled calls.Choose Scheduled in the State dro...

You can assign an interviewer/group to a call, and you can change an existing assignment. Note that this command can be executed only for Scheduled or...

When the dialer is enabled and the survey you are working with is in the Predictive dialing mode (go to Dialer Overview for more information), you can switch...