Configuring External Transfer Settings
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External Transfers
If interviewers need to be able to transfer calls externally, the supervisor must first define external (not belonging to their company) telephone numbers an...
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Adding an External Telephone Number
Go to the Resources > External Transfer tab.A list of the existing external telephone numbers is displayed.Click the Add button on the frame toolbar, or rig...
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Editing and Deleting External Telephone Numbers
Editing the List of External Telephone NumbersSelect in the list the telephone number that you wish to edit and click the Properties button on the frame too...