Telephone Rotation Scheduling Rules Overview

This example of the telephone rotation scheduling rules has been set up to handle respondents who have more than one telephone number.

The rules have been implemented to work with up to six telephone numbers per respondent, but can easily be modified to cater for more numbers; there is no hard limit. They have been set up using standard rule functionality of the Scheduling interface (rules, sub-rules and actions), and Scheduling script functions to cater for specific tasks required by the phone rotation. See Appendix A for an example of the script (go to Appendix A - Full Scheduling Script for more information).

To better understand the scheduling rules and how they function in a survey, import the example rules and survey from the URLs below into your Forsta Plus account:

Telephone Rotation Scheduling Rules

Phone number rotation

Survey

Phone number rotation