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All the topics, resources needed for Forsta CATI.

Telephone Rotation Scheduling Rules

  • Telephone Rotation Scheduling Rules Overview

    Telephone Rotation Scheduling Rules OverviewThis example of the telephone rotation scheduling rules has been set up to handle respondents who h...

  • Survey Setup Requirements

    The rules require that certain background questions are defined in the CATI survey that uses them, as shown below:Figure 1 - Defining Background QuestionsIf ...

  • Respondent File and Upload

    The respondent file will include all the background data required for the survey, and the telephone numbers included under the Tel1, … Tel6 fields. There is ...

  • Scheduling Rules

    A scheduling script is a set of rules which contain instructions describing what the CATI Supervisor module is to do with a specific call and under which con...