In this article
The respondent file will include all the background data required for the survey, and the telephone numbers included under the Tel1, … Tel6 fields. There is no need to include the TelephoneNumber column as the scheduling rules take care of assigning the number on Tel1 to Telephone number on respondent upload.
Figure 1 - Example of a respondent file
Respondent Upload
The telephone rotation rules require that the respondent upload task is performed using Full scheduling and with the “All background variables required” property deactivated.
Figure 2 - Upload settings
Important
The Full scheduling option is required because the Scheduling rules must be run on upload to initialize the background questions required by the telephone rotation process. Failure to do this will cause errors during the telephone rotation.
As several background questions are defined to handle the telephone rotation process (see above), an error will be caused on upload if the “All background variables required” property is active.