In this article
The interviewer may need to terminate the current interview before it is finished. The terminated interview is then assigned the Terminated extended status, and it will not be assigned to another interviewer until the supervisor reassigns it.
Be aware that the interviewer can also shut down the CATI Interviewer Console while the interview is in progress. This will close the Interviewer Console window and abort communication with the respondent, but will not terminate the interview and will not finish the interviewer's session. This is not a normal procedure - see the note below.
Note: While the interviewer can shut down the CATI Console by clicking the Windows Close button in the upper-right corner of the window, this is not the correct way to close CATI Console. When CATI Console is closed in this manner the current interviewer is not logged out, and a message is displayed asking if you want to proceed and warning you that you will not be logged out.
Figure 1 - Warning message for irregular closure
Click Yes to confirm the closure or No to cancel, close the dialog and continue working in CATI Console. If you choose to shut down the application, CATI Console will display a warning message the next time you log in, and you will have to continue the terminated interview.
Figure 2 - Warning message on reopening
Terminating an Interview
- Click the Terminate button
on the toolbar, or press Ctrl+X on the keyboard.
A message is displayed asking you to confirm the action.
Figure 3 - Warning message displayed upon intentional interview termination
- Click Yes to terminate the current interview or No to stop the closure process and continue working with the interview.
When the current interview is terminated, CATI Console starts the next assigned interview. If there are no further interviews assigned, CATI Console a message is displayed.
Interview Terminated By the Supervisor
The supervisor can terminate an interview that is in progress. In this case the interviewer whose work has been terminated will see the following warning message.
Figure 4 - Message to interviewer on being terminated by a supervisor
The interviewer should click OK. This will restart the CATI Interviewer Console and the interviewer will have to log in again to continue working. The interviewer should contact the supervisor to learn the reason why the interview was terminated.