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When an interview is started the first interview page is displayed in the work area. It may contain any kind of information - everything that the interview template implies. The layout and look of the interview pages is also determined by the interview template which is created in the Forsta Authoring module (refer to the appropriate part of the Authoring documentation). Interview pages may contain questions along with the answer options, prompts for the interviewer etc.
Figure 1 - Example of an interview page displayed in the work area - it contains extra infomation, prompts and a question
The interviewer will normally proceed through interview questions in the order in which they appear; he/she asks a question, listens to the respondent's answer and enters this answer, them moves to the next question until the interview is completed. Note that depending on the question type (a Single, Multi, 3D Grid etc.) one page can include a number of questions, so moving from one question to another does not necessarily require moving to another page.
The CATI Console provides a set of commands which allow other actions to be performed if required during the interviewing process:
- Select a language in which interview is to be conducted (if such option is available for the current interview).
- Jump one or more pages back or forward (view one of the previous or pending interview pages).
- Make an appointment according to the respondent’s will.
- Modify answers entered for previous questions.
- Skip back to the question they have left to perform the Redo command.
- Terminate an interview.
- Take a break in the work.
- View messages from the supervisor.
- Log out (after the interview is either terminated or finished).