Adding a Dialer

A supervisor with System Administrator permission can add a dialer to the system.

Adding a Dialer to the System

1. Go to the Resources > Dialer tab.
2. In the right frame toolbar choose the Add dialer button, or right-click any row in the list of dialers in the top frame and choose Add from the context menu.

The Add Dialer dialog opens.



Figure 1 - The Add Dialer dialog

3. Choose the type of the dialer in the Type field. Note that if multiple dialers are to be used with the system they must all be of the same type.
4. Choose the dial type from the DialType drop-down list. Note that the "Manual" type can be used for dialing mobile phone numbers.
5. Next enter an ID (any unique combination of digits) and a Name.
6. The Connection Parameters and Configuration Parameters sections contain parameters managed by a system administrator. Contact your system administrator if you have questions concerning these parameters.
7. On completion click Add.

The CATI system checks the settings for validity, and assuming all is acceptable the dialer is added to the dialer list. If not, the system displays an appropriate warning message. Correct the error and try again.