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To perform operations with Call Groups you need to display the Call Group list.
Viewing the Call Group list
Choose the Resources tab in the Navigation menu and select the Call Groups item in the drop-down menu.
The list of Call Groups opens.
Figure 1 - Viewing the Call Group list
You can perform the following operations with the Call Groups:
- View and modify the Call Group parameters and properties.
- Add or delete Call Groups.
- Refresh the Call Group list.
Operations are performed by either choosing commands from the shortcut menu (activated by right-clicking the grid row containing the appropriate Call Group description), or by selecting a row in the grid and clicking buttons on the toolbar.
The Call Groups toolbar provides the following object-specific button set.
Button | Description | Function |
REFRESH | Updates the Call Group list. | |
NEW | Displays the Add Call Group page and allows you to create a new Call Group. | |
| VIEW | Displays the parameters of the selected Extended Status Code group in a page. You can edit these parameters. | |
| PROPERTIES | Displays the Call Group properties in the bottom frame. You can edit these properties. |
DELETE | Deletes the selected Call Group(s) |