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Forsta CATI Support

All the topics, resources needed for Forsta CATI.

Configuring the Call Groups

  • Viewing the Call Group List

    To perform operations with Call Groups you need to display the Call Group list.Viewing the Call Group listChoose the Resources tab in the Navigation menu an...

  • Adding a New Call Group

    Adding a New Extended Status Code Group With the Call Group list opened in the top frame click the New button on the toolbar, or right-click any row in the ...

  • Viewing and Modifying the Properties and Parameters

    Viewing and Modifying an Existing Call Group Properties With the Call Group list open, click the Properties button on the toolbar or right-click a row in th...