Adding a New Call Group

Adding a New Extended Status Code Group

1. With the Call Group list opened in the top frame click the New button on the toolbar, or right-click any row in the list in the grid and choose New from the shortcut menu.

The New Call Group page opens.



Figure 1 - Example of the New Call Group page

2. Enter the name for the new group in the Name field and optionally a description in the Description field.
3. Choose the Extended status group from the drop-down list.

You can choose from the list of available extended status groups (go to Adding and Managing an Extended Status Code Group for more information). The chosen Extended status group is used with the current Call Group.

4. Click the Add Group button.

The page closes and the newly created call group appears in the Call Group list.