Survey Properties
-
Survey Properties Overview
The survey properties comprise a large set of parameters, most of which regulate how the survey is to be conducted. Some survey properties are set up ...
-
Viewing and Modifying General Properties
Select the Surveys object in the Main menu to display the list of surveys. Right-click the appropriate survey row in the grid and choose View from the short...
-
Viewing Sample Information for Each Extended Status
The Summary tab of the Survey View (bottom frame) contains information regarding the sample data available for each extended status.1: Viewing the Sample Inf...
-
Viewing and Modifying Survey Assignments
You as the Supervisor, can assign users responsible for performing interviews within a specific survey or assign certain surveys for specific persons.There a...
-
Quota Balancing
Quotas can be specified for a CATI survey, in the Forsta Authoring module. Refer to the Forsta Authoring documentation for instructions. Note that if specifi...
-
Viewing the Quota Promotion History
You can view the detailed information regarding calls that were planned for promotion to maintain the quota balancing (go to Quota Balancing for more informa...
-
Quota Clustering
1: Quota Clustering OverviewWhenever you need to be sure that at any one moment the number of active calls falling into a certain quota cell does not exceed ...
-
Quota Status Report
1: Quota Status Report OverviewYou can create a report containing a complete list of details for all quotas that are currently set up for the survey. The Quo...
-
Adding Searchable Questions to the Interview
1: About Searchable QuestionsYou can add questions contained in the survey to the set of interview parameters displayed in the CATI Interviewer Console. The...
-
Viewing and Modifying Parameters of the Scheduling Script
1: Scheduling Script Parameters OverviewScheduling script parameters that were added to the Parameters tab (go to Creating Parameters for more information) a...
-
Configuring Survey Related Dialer Settings
You can configure the dialer settings differently for each survey. These settings will override the company-wide settings specified on the Dialer tab (of the...