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While working in the Call Management dialog the supervisor is allowed to set filters to display interviews meeting certain criteria described using expressions.
The list of available filters includes both site and survey specific filters.
The supervisor can apply existing filters, create new filters, or delete the existing ones (go to Advanced Filters Overview for more information).
To apply an existing filter:
- Choose the required filter using the Filters drop-down box.
- To reset the filtering condition, choose the “No Filter” option in the Filter drop-down box (the “–” sign).
As soon as the filter is selected, the grid containing the interview list is refreshed and all interviews/calls not matching the applied filter condition are hidden.